F.A.Q.
We're here to help with any questions you have about plans, pricing, and supported features.
Pricing & Billing
The Hybrid Pricing Model combines a predictable minimal base fee with scalable, usage-based fees. This approach ensures budget efficiency and flexibility by charging a fixed fee based on organization size alongside optimized usage-based fees.
Usage-based pricing is simple: Pay for what you use. Your bill is calculated based on the unit price multiplied by:
- Number of recognitions given
- Number of help requests posted
- Number of fun events hosted and
- Number of AI prompts made for engagement insights and suggestions during the billing period
Yes, we offer a fixed pricing option along with Enterprise Custom pricing models. However, we recommend usage-based pricing for cost efficiency, as it ensures you pay only for the actual usage leading to outcomes.
No, we don’t charge any onboarding fees, and there are no hidden costs involved. At BeyondDesk, we prioritize transparency and delivering value from day one, ensuring a smooth and cost-effective onboarding process so you can focus on building engagement and achieving results without upfront commitments.
Reward costs depend on your program’s specifics. We provide tailored estimates to help you plan effectively.
Yes, BeyondDesk offers an on demand guided pilot program designed specifically for enterprises to experience the platform’s value firsthand. Our pilot program allows a select group of your team members to explore key features, such as employee recognition, engagement analytics, and rewards, tailored to your organizational goals.
During the pilot, we provide hands-on support, ensuring seamless integration and helping you measure the impact of our platform. This program enables you to assess real-world outcomes, such as improved engagement and morale, without the need for a full-scale rollout.
By the end of the pilot, you’ll have actionable insights into how BeyondDesk can drive measurable improvements in your workplace culture and performance. Reach out to us to learn more and get started!
Customization & Integration
Yes, customizations may incur additional fees. Our team will provide a quote based on your requirements.
Yes, our enterprise plans include exposing APIs that enable seamless integration with your existing apps.
Commitment & Security
No, our plans are flexible; cancel or modify anytime.
Both the base fee and usage-based fees are invoiced monthly.
We prioritize enterprise-grade security to ensure your data’s confidentiality and integrity. Our commitment to the highest standards is reflected in our ongoing SOC2 certification process.
Technology & Innovation
Backed by our research, the employees facing version 1.0 of our platform is built only for Mobile access (Android and IOS) to drive maximum engagement for todays on-the-go workforce. We have not ruled out the web access in the subsequent versions.
The Admin portal for HR, Leaders and Managers is designed for Web access.
Yes, we use AI to provide actionable insights and recommendations for engagement. More value adding AI features are in our product pipeline.
We’re excited to announce the upcoming launch of our AI-driven team engagement insights and suggestions feature tailored for HR and leaders. We’re also enhancing our rewards capabilities to deliver a richer and more impactful experience. Additionally, integrations with Microsoft Teams and Slack will be introduced, ensuring seamless collaboration and accessibility. All these updates are set to roll out within the next two quarters.
Currently, BeyondDesk supports English as the primary language. However, we understand the importance of inclusivity and accessibility in today’s diverse workplaces. Supporting additional languages and introducing more accessibility features are key priorities on our product roadmap. Stay tuned for updates as we continue to enhance our platform to better serve a global audience.
Implementation & ROI
Onboarding takes a maximum of 1week to integrate your company and users into the BeyondDesk platform.
At BeyondDesk, we’re committed to ensuring your success from the very beginning. Our adoption support includes:
- Personalized Onboarding: Tailored training sessions to familiarize your teams with the platform and align it with your organizational goals.
- Dedicated POC: A single point of contact to guide you through setup, rollout strategies, and ongoing support.
- Best Practices & Resources: Access to a comprehensive library of resources, playbooks, and strategies to drive engagement and adoption.
- Custom Integration Assistance: Help with integrating BeyondDesk seamlessly into your existing systems, including HR platforms and communication tools.
- Regular Check-Ins: Periodic reviews to assess progress, gather feedback, and fine-tune your experience for maximum impact.
- Support & Troubleshooting: Proactive and responsive technical support to address any issues swiftly.
Our goal is to help you unlock the full potential of BeyondDesk, ensuring your teams feel empowered, engaged, and ready to thrive.
You’ll start seeing positive changes within months and measurable tangible outcomes in a year. BeyondDesk is designed for quick implementation and faster measurable results.
